GRAFEA Reviews
Based on 8 customer reviews and online research, grafea.com has a consumer rating of 3.9 out of 5 stars, indicating that most customers are generally satisfied with GRAFEA.
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3 Stars(1)
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2 Stars(1)
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1 Star(1)
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How would you rate GRAFEA?
Customer Reviews (8)
Recipient said the bag was beautiful. Arrived on time and nicely wrapped ( present)
I ordered like 400 Dollars worth of bags and my package isn’t here nor has it made any movement after a week, I got a tracking number but the courier didn’t receive the package, I hope it comes soon ????
I LOVE MY BAGS!
I purchased 2 bags from Grafea and they were both amazing. They arrived within a week and they are high quality. I love that even though they were shipped they still came in a cute shopping bag and came with a dust bag. I will def be ordering more bags soon!
My experience was okay, I got two bags because shipping costed me more than another bag did so I got another for "free" shipping lol. I got the bags in a pretty decent amount of time. One of the magnets that close the lip was broken and when I emailed them for my options and got nothing in return. The bags are cool, company eh tbh.
Personally I loved shopping with them for the most part. They’re quick to update you on your order as soon as they find it out. Customer service was a1, I was talking with an actual human via their Twitter dms. Quick responses and everything. There happened to be a shipping issue but whoever i was working with was even threw in a gift to apologize for the inconvenience. I literally use their purses everyday((it’s been 5 months)) and people STILL think they’re brand new.
If I could put on non of stars I would. SO TERRIBLE SERVICES. First, they told me that the package would be here in 10 days. There have been 2 months and guess what?! My package got send to a wrong country and then got LOST! Meanwhile, they had already told me that my package was already in my country and it’s late because of a local courier. LIARS! After, they said they would give me a refund but guess what?! After 4 days NO MONEY RETURNED!
My daughter is in love with her new bag!. Now I know why i had to wait a bit to receive it but if daughter is happy, mum is delighted!. Thank you Grafea.
Always a nice experience shopping from you guys. Looking forward to Black Friday for my new gift to myself
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